What to do if your Nintendo Switch won’t charge

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What to do if your Nintendo Switch won't charge

Source: Rebecca Spear / iMore

It’s a little hard to play your Nintendo Switch if the console stops charging for some reason. I’ve experienced this and it threw me out for a week or so until I found out what was wrong. There are a few different reasons why your Switch might do this. Fortunately, there are some things you can try before sending your switch for repair. If your Switch Lite, Nintendo Switch, or Switch OLED is not charging, try these troubleshooting tips and see if they resolve the issue.

Why is this happening?

There are a few different reasons why your Nintendo Switch may not charge:

  1. The socket may need to be reset.
  2. There may be something wrong with the socket, e.g. a burnt fuse.
  3. The contact points on the Nintendo Switch’s USB-C charging port may have become dirty or damaged.
  4. The charging adapter may have become dirty or damaged.
  5. If you are mainly charging using the Nintendo Switch’s Dock, the Dock may have been damaged.
  6. You may be using an incompatible third-party adapter. Some third-party accessories do not work properly with the Switch console.
  7. If you have made changes or hacked your Switch, the console may not work properly. You may need to undo the changes you made to your Switch to get it recharged.

Enough nonsense. Let’s move on to some corrections.

What to do if your Nintendo Switch is not charging

Since there are several reasons why the switch stops charging, there are different ways to solve the problem. Try the following to see if it fixes your issue.

1. Check the socket

What to do if your Nintendo Switch does not charge: Press Reset On Outlet

Source: Rebecca Spear / iMore

There may be something wrong with the socket you use to charge your switch. Plug another device’s plug into the socket and see if the device using it is charging. If the electrical outlet is the problem, you may have a burn-out fuse or may need to call an electrician.

The correction: If you have a defective socket, move the socket to another socket and let it recharge. If your electrical outlet has a reset button, press it and see if it solves the problem.

2. How to reset your electrical outlet and AC adapter

  1. You must first turn off your console. To do this, hold down the power button for at least three seconds.
  2. Then select Power settings.

    What to do if your Nintendo Switch does not charge step one: Hold down the power button for at least three seconds

    What to do if your Nintendo Switch does not charge Step two: Select Power settingsSource: Rebecca Spear / iMore and iMore

  3. Then select Power off.
  4. Now, unplug the charger from both the wall outlet and the wall socket.

    What to do if your Nintendo Switch does not charge step three: Select Turn off

    What to do if your Nintendo Switch does not charge Step four: Unplug the charger from both the electrical outlet and the switchSource: iMore and Rebecca Spear / iMore

  5. Wait 30 seconds.
  6. If the socket you are using has a reset button, press the reset button now.

    What to do if your Nintendo Switch does not charge step five: wait 30 seconds

    Touch Reset On OutletSource: Rebecca Spear / iMore

  7. Put the adapter back in the switch.
  8. Now plug the charger directly into an electrical outlet.

    What to do if your Nintendo Switch does not charge: Put the adapter back in the switch

    What to do if your Nintendo Switch does not charge: Plug the charger directly into an electrical outletSource: Rebecca Spear / iMore

  9. See if the charge indicator appears on screen. If the battery still has some juice, the indicator turns green on the screen upper right page. If the battery is discharged, the charge indicator appears on top left page on a blank screen.

    What to do if your Nintendo Switch does not charge Step Nine: See if the charge indicator appears

    Source: iMore

Hopefully this solved your charging problem. If resetting the charger and electrical outlet did not resolve the issue, proceed to our next troubleshooting tip.

3. Check dock and cables

Nintendo Switch I Dock

Source: Rebecca Spear / iMore

If you are mainly charging your Nintendo Switch using the dock, make sure all cables are securely in place. It is possible that something came loose.

The correction: Unplug all cables and reconnect them to make sure they are connected to your dock, TV, and electrical outlets. If this does not resolve the issue, the dock itself may have been damaged and may need to be repaired. Charge your Switch directly with the cable until further notice.

4. Charge the discharged battery

Insert the adapter into the Nintendo Switch Discharged Battery

Source: Rebecca Spear / iMore

If the Nintendo Switch’s battery is discharged and does not receive a charge for a long time, it may take a while to respond to an adapter when it is finally plugged in again. You can see that the switch’s battery is almost completely drained if the battery indicator appears briefly on the upper left side of the screen instead of its usual upper right position.

The correction: Leave the console connected to the charger overnight and see if this solves the problem. Try to turn it on the next morning.

5. Carefully clean the USB-C port and charger

Clean the charging port with a toothpick that has a bit of cotton on it

Source: Lory Gil / iMore

A small layer of dirt or grime may prevent the Switch console’s USB-C port or Docks USB-C port from coming into contact with the charger.

The correction: Careful cleaning of the USB-C port can solve the problem. When cleaning a USB-C port, do so carefully. Never insert metal objects such as safety pins and knives into the USB-C port. This can damage the small contact points and permanently damage your device.

For more detailed instructions, see our guide on how to clean the Nintendo Switch USB-C port.

6. Buy a new adapter

Official Nintendo Switch Adapter

Source: Rebecca Spear / iMore

If nothing has worked up to this point, you may need a new charger. We recommend the official Nintendo Switch adapter as it is most likely to solve the problem.

If you want to save some money, there are also some cheaper third party chargers. Just be warned that third-party docks and chargers have been known to wall the switch in the past.

Undo any hacks or jailbreaking

Nintendo Switch

Source: iMore

The Nintendo Switch is designed to work in a very specific way. If you have tried to hack, jailbreak or change the way your switch works, it may no longer charge when it is plugged in. It is important to note that hacking or modifying the Nintendo Switch will void any active warranty you may have. So you probably will not be able to send your console in for official Nintendo repairs if the customization permanently messed things up.

The correction: You will need to undo the adjustments you have made and see if that fixes things.

8. Send the switch for repair

Nintendo logo

Source: Nintendo

If you’ve tried everything and your Nintendo Switch still does not charge, then it’s time to call the professionals. You will need to create an official ticket through Nintendo Customer Support and possibly send your Switch for repair.

The best option

Nintendo Switch AC Adapter

Official Nintendo Switch Replacement Adapter

Nintendo Switch charger

This official replacement is designed and created specifically for the Nintendo Switch. It is more likely to work properly with the console than any third-party option.

Ways to enhance your Nintendo Switch experience

Having the right accessories makes all the difference when you play a game. Here are a few that we love to use with the Nintendo Switch.

Get more Switch

Nintendo Switch

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