T-Mobile is now announcing a new partnership with Alaska Airlines, just in time for air travel to slowly return to normal levels. The airline will benefit from T-Mos’ nationwide 5G network, reports TMoNews.
Alaska Airlines partnered with T-Mobile for a better customer experience when flying
The airline has now chosen T-Mobile as its preferred wireless provider, and with this partnership, Alaska Airlines will be able to go all-in and migrate the majority of its mobility business to T-Mobile. In this way, it will use the T-Mobile 5G network to enhance the experience for its passengers. T-Mobile’s 5G features will enhance the customer experience in several key categories, including ticket sales, check-in, timely departures and arrivals, baggage tracking and more.
Alaska Airlines CEO Ben Minicucci stated that the partnership with T-Mobile will create a more hassle-free travel experience.
T-Mobile CEO Mark Sievert also added:
Alaska is very similar to T-Mobile in some really important ways. In addition to being both based in Seattle, Alaska and T-Mobile have a long history of challenging conventional thinking in our industries and cutting-edge new ways of using technological innovation to put customers first. T-Mobile has always addressed customers’ pain points in the wireless industry, and it’s inspiring to help translate it into other industries with like-minded partners like Alaska.
In addition, this partnership will allow the airline to explore T-Mo’s advanced network services, such as Multi-Access Edge Computing (MEC) and Private Networks, as well as improve the customer experience and care of Alaska Airlines.
