Apple extends repair program for AirPods Pro with crackling sound

Apple last year launched a repair program for its AirPods Pro wireless earbuds, as some devices had been affected by an issue that caused “crackling or static noises.” The company has now extended the AirPods Pro repair program with an additional year of coverage.

When the app was originally announced in October 2020, Apple said it would cover affected AirPods Pro for two years after the first retail sale of the device. In other words, the first customers would be able to have their earphones replaced for free until October 2021, since the AirPods Pro was introduced in 2019.

Earlier this week, the AirPods Pro repair program’s website was updated with a new disclaimer stating that the program “covers affected AirPods Pro for 3 years after the first retail sale of the device.” The change was first noticed by a Reddit user on r / AirPods and confirmed by Apple on the company’s website.

According to Apple, the affected AirPods Pro devices may suffer from crackling or static noises, and Active Noise Canceling does not work as expected. If you notice any of these issues with your AirPods Pro, contact Apple to bring them to an Apple Store or Apple Authorized Reseller.

Apple replaces the affected AirPods Pro for free. The company said the AirPods Pro will be inspected by technicians before the replacement. According to Apple, the affected devices were manufactured before October 2020. If your AirPods have the problem, you have three years from the date of purchase to have them serviced by Apple for free.

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