Apple is adding another year to the eligibility window for an iPhone 12 service recall program it launched last year. The service program applies to iPhone 12 and iPhone 12 Pro devices that experience “no audio issues” due to a faulty component in the receiver module.
Apple first launched the service program in August 2021. At the time, the company explained that a “very small percentage” of iPhone 12 and iPhone 12 Pro devices “may experience audio issues due to a component that may fail on the receiver module.”
When the service program first started, Apple said the program covered affected iPhone 12 and iPhone 12 Pro devices for 2 years after the first retail sale of the device. In a quiet update to the support document today, Apple extended it to three years after the first retail sale of the device. This gives iPhone 12 and iPhone 12 Pro users an extra year of coverage for this issue.
Apple says affected devices were manufactured between October 2020 and April 2021. The only other eligibility requirement is that your iPhone “does not emit sound from the receiver when making or receiving calls.” If you meet these criteria, Apple or an Apple-authorized service provider will fix the problem at no charge.
This program does not apply to iPhone 12 mini or iPhone 12 Pro Max. As always, Apple also points out that damage that “impairs the ability to complete the repair,” such as a cracked screen, must be fixed before servicing for “no audio issues.”
You can learn more about this service program and eligibility right here.
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