7 Features That Startups Can’t-Miss


According to Facebook, most people who post a badge feel more confident about the badge. As a leading messaging development company, we decided to write this blog post. This article has information for the startups and entrepreneurs who have taken the plunge to develop messenger apps and chat apps like WhatsApp, Facebook Messenger and Telegram. Let’s see what it is that should have features development of chat apps.


The world is moving completely away from SMS and MMS, which is recognized as the default path for text messages. Today, apps for instant messaging have changed the way we prefer to communicate in the past. Now messages are not only meant to send messages, but this process has already advanced one level. Now we can send files, pictures, audio tapes, videos and update live status.

When it comes to chat and messenger apps, we can not forget to mention these Goliaths like WhatsApp, Facebook Messenger and Telegram. These apps have already set benchmarks in the chat industry. According to the report, “WhatsApp already reached 450 million users daily.” So it is only natural to replicate such services as WhatsApp, Facebook Messenger and Telegram.

According to the latest news from TechCrunch, WhatsApp makes it easier to make group calls with a change in the way its mobile app works. Previously, users had to start a 1: 1 video call and then add participants. And there was not a single option to start a group call at once, but now the company has updated the design so that users can start group calls with just a few simple taps.

7 Must-Have Features in Modern Messenger and Chat Apps

  1. User Login

    Messaging is not just about sending text messages and pictures now. It is more than that, so the most important feature is the simplest user login, where the app user has to enter his phone number and confirm it after receiving an SMS from the app. On the other hand, messenger apps like Facebook Messenger need email verification, which the user has to verify via an email.

    This is one of the simplest forms of verification for the users. In addition, you can also consider email confirmation or traditional signup with the username. As a startup, all you need to do is figure out one of the easiest options that works best for your target audience.

    Image source: whatsapp

  2. Chatbots

    Chatbots (AI-based applications) are everywhere in messaging apps. Nevertheless, it is important to understand chatbots first. Chatbots are software agents that communicate and collaborate with human users via text messages using natural voice to simplify tasks. Telegram is one of the first messengers to launch its own bot platform. Chatbots on Telegram perform a wide range of tasks from reporting the latest news to financial management. So including this feature can make an app like Telegram stand out from other chat and messenger apps.


  3. Message sending

    This feature allows users to create a group of selected contacts and then often send the message to a number of people. All of these texts begin to appear to recipients as normal non-group messages.

    Broadcasting is different from group messaging, as the recipients here do not have the ability to identify other app users who receive the broadcast message. This feature is widely used by news agencies. Also those who want to send promotional messages which will be treated like any other personal message.

  4. Encryption

    Before we dive into the feature – Encryption in chat apps, let’s first understand what encryption is all about? E2EE, End-to-End Encryption is a communication system where especially communicating users can read the messages.

    However, the specific system is developed and designed to overcome surveillance attempts, as no third party can break or decode the data being communicated. In simple words, encryption is an extremely advanced, valuable and latest security system that prevents all types of data from being accessed by third parties when transferred from one device to another.

    Currently, security is a necessity in instant messaging apps. Actually is Signal The messaging app has based its entire marketing strategy on this feature. Moreover, they claim that no one but the people who send and receive the messages can read them. Not even Signal itself. The calls are also end-to-end encrypted. Signal also lets you create sticker packs that are completely secure and encrypted.

    Encryption has become a vital feature that influences the choice of a messenger. In instant messaging apps, encryption is important because it secures sensitive information. This is one of the essential features that you need to consider while developing apps for instant messaging like Telegram or WhatsApp.


    Image source: techadvisor

  5. Cloud synchronization

    This is a process of saving files such as images, documents, audio tapes and videos stored in different places. When the user makes changes to the file on his device, it will be automatically applied to all other instances of files.

    Talks about the messenger app, messages, chat stories and files are stored in the cloud and these can be accessed anytime and anywhere where internet connection is available.

    So cloud storage or cloud synchronization is one of the great features for users who use multiple devices to access the app. If people lose their phone, they can also access chat history and files by simply entering the same phone number or email.

    WhatsApp allows to back up the chat. On the other hand, Telegram offers fully cloud-synchronized except secret chats as they leave no trace on servers.

    WhatsApp and Telegram have already gained popularity just because of providing security to app users. If you are planning to set up an app like WhatsApp online chat, then chatbots and cloud synchronization are the useful features that you need to consider before developing the messaging app.

  6. Geolocation

    Speaking of the geographic location that you may have already heard of, there are many instant messenger apps and chat apps that allow users to share their live location along with the status changes. In addition, there are several ways to use the geolocation feature.

    Geolocation functions can be used in a number of applications such as social networks, transport apps. In fact, such a feature has been identified as the backbone of several businesses, without which it will be nearly impossible for owners to operate. In the end, we can say that it is worth including while developing chat apps.

    Let’s take an example, geolocation service is widely used as an additional business tool. Any store or brand can advertise itself by sending a message about launching new products, great deals, discounts, etc. to those customers who just walk by the store.

  7. Push notifications

    Instant messaging apps cannot be completed without push notifications, which allow users to check the new messages. So push notifications are a must-have feature that serves direct communication between app user and messenger provider. It also informs users about new messages.

    In addition, you can also let users know when their friends or favorite contact appears online, when messages are actually received and read, and when the contact starts responding. By adding these extras to your chat or messenger app, you can capture lots of people’s attention using your application.

    Read here: Ejabberd Shared Roster Tutorial


In several ways, instant messaging apps are the communication of the future. This is due to the fact that the messaging market is constantly showing development. However, there is still a chance to build an app like WhatsApp, Telegram and Facebook Messenger that will definitely have success like these game-changers. Apart from fierce competition, there is still room for high-quality messenger and chat apps that give users a new experience. So if you may have questions like –

  • How much does it cost to set up a chat app or social media app?
  • What other unique features and functions can I include in chat and messenger apps?
  • What is the importance of developing an MVP (minimum viable product) of social networking apps?

Then you can get in touch with us as we are a leading Android / iOS app development company and have already developed over 3500 mobile applications in various mobile app categories.

If you have any questions or confusion regarding the development of messenger / chat apps, simply fill out the form below and one of our sales representatives will get back to you within 16 hours with an optimal solution. The consultation is completely free.

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